Send your campaign to subscribers

After you create a new campaign and design the messaging, we recommend reviewing it and sending a test message to yourself to ensure everything is accurate. To make adjustments, click Edit recipients or Edit design on the Review tab.


When you’re satisfied with your changes, you can send the campaign immediately or schedule the campaign for a later time.

Send a test campaign

After you configure and design your campaign, we recommend sending yourself a test.

  1. On the Design tab, within the preview on the right, click Send test message.
  2. On the popup, enter one or more phone numbers to send the test message to.
  3. Select Send test message to all company users to send it to your colleagues.
  4. Click Send test.
  5. Confirm that you receive the test message, and review it for any changes.
  6. When you’re satisfied, send the campaign to your subscribers.

If you added personalization to your messages, the test message doesn’t display the personalized fields. Instead, the field names display in brackets, as pictured below.

Send your campaign immediately

  1. Create and design your campaign.
  2. On the Review tab, click Choose send time. A new window appears.
  3. Click the Send now tile. To confirm, click the Send now button at the bottom of the window.

Your campaign is placed in a send queue. In case you need to make changes, You have 10 minutes to pause and edit the campaign before it is sent to your subscribers.

Schedule your campaign

  1. Create and design your campaign.
  2. On the Review tab, click Choose send time. A new window appears.
  3. Select the Schedule tile.
  4. Below Send date & time, enter the date and time when you want to send the campaign.
  5. In the time zone drop-down, optionally select Subscriber’s local time to send your message at the subscribers' time if it differs from yours.
  6. Click Schedule.

Your campaign will be placed in a send queue, which you can access from the Campaigns page. Click on it to pause or edit the campaign at any time prior to the configured send date and time. For more information, see Manage active campaigns.

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