Set up Text-to-Buy for your brand

Before you begin: If you’re not sure whether or not Text-to-Buy is right for your brand, you should check out our article that details how Text-to-Buy works and what it can do for your subscribers.

In order to start sending Text-to-Buy campaigns, you’ll need to complete a couple of setup steps to ensure that Attentive has all of the data it needs from your Shopify store. Make sure to complete both of the following steps before proceeding.

Step 1: Ensure Shop Pay is live on your store

Shop Pay makes it super fast for visitors to your store to check out + complete purchases, which is why Attentive uses it for Text-to-Buy. If you’re not already using Shop Pay, you can start a trial here. After you’ve signed up for Shop Pay, activate it for your Shopify store.

Step 2: Update Shopify permissions in Attentive

After Shop Pay is live in your Shopify store, follow the instructions below to enable Text-to-Buy for your subscribers. 

  1. On the Marketplace tab, go to Find apps subpage and click Shopify.
  2. In the Update your integration dropdown, click Update integration and sign in to your Shopify store.
  3. At the bottom of the Shopify page, click Add unlisted sales channel to grant Attentive permission to use Text-to-Buy with your Shopify store.

  4. Click Save changes.

    Note that other than granting Attentive the permissions outlined above, you do not need to worry about publishing your products or doing anything else to finish setting up Text-to-Buy. We'll automatically publish products to the Sales Channel for you when you create a Text-to-Buy campaign.

    If successful, you'll see a banner confirming that you've set up the Shopify to Attentive connection for Text-to-Buy correctly:

What should I do next?

Once you’re finished setting up Text-to-Buy, you should review our Text-to-Buy best practices and use cases overview before you start building Text-to-Buy campaigns.

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