- [Beta] Set Concierge journey controls
- Settings tab: Configure escalation email, UTM tracking, and offers for Concierge agents
- Tone Management tab: Set the tone, language, and emojis Concierge agents can use
- Update your virtual contact card and company display name
- Create an offer for Concierge agents
Set up Concierge
Optimize Concierge settings to give great conversational experiences to subscribers