Zapier

Connect Attentive with Zapier to set up automation flows that can trigger journeys, add custom attributes, and add, remove, or find subscribers. For example, with this integration you can:

• Create a Zapier flow to trigger a journey when subscribers add a specific product to their cart.
• Create a Zapier flow to add a custom attribute to subscribers after they view a product.
• Create a Zapier flow to add, remove, or find a subscriber.

Here’s what we cover in this guide:

• How to connect the Attentive app account to Zapier
• How to create a zap using the Attentive app

Here’s what we don’t cover in this guide:

• How to create a Zapier account
• How to create an Attentive account

Step 1. Connect the Attentive app account

Complete the following steps to connect your Zapier account to Attentive:

1. Navigate to the integrations setup page and locate the Zapier tile.
2. Click Zapier > Install. You are redirected to the Apps page in Zapier. Attentive leverages OAuth 2.0 to connect Zapier to your Attentive account.
3. Click Connect in the row of the Attentive app.
   
   The authorization page appears.
   

   

4. Click Authorize. Your Zapier account is now connected to Attentive.

Step 2. Create a zap using the Attentive app

The Attentive connection in Zapier can allow you to connect with various apps to move data between sources or automate repetitive tasks, depending on the needs of your organization. The following steps outline the basics of creating a Zap using the Attentive app.

1. Create a Zap from scratch to get started.
2. Select your trigger when you set up your Zap. As an example, the following image shows a user using Typeform as the source for the trigger.
   
3. Select Attentive as the action app when you add an action.
   
4. Click the Action Event drop-down and select one of the following:
   • Custom Attributes
   • Product View
   • Add to Cart
   • Purchase
   • Custom Events
   • Subscribe User
   • Unsubscribe Subscriptions for a User
   • Get Subscription Eligibility for a User
5. Click the drop-down for the following fields (depending on which action you selected in the previous step) to map the data from the trigger source:
   

   Action	List of available fields
   Custom Attributes	- Phone Number - Email - Properties
   Product View	- Phone Number - Email - Product Name - Product ID (Required) - Product Variant ID (Required) - Product Image URL - Product URL - Price (Required) - Currency - Quantity - Occurred At
   Add to Cart	- Phone Number - Email - Product Name - Product ID (Required) - Product Variant ID (Required) - Product Image URL - Product URL - Price (Required) - Currency - Quantity - Occurred At
   Purchase	- Phone Number - Email - Product Name - Product ID (Required) - Product Variant ID (Required) - Product Image URL - Product URL - Price (Required) - Currency - Quantity - Occurred At
   Custom Events	- Phone Number - Email - Event Type (Required) - Properties
   Subscribe User	- Phone Number - Email - Creative ID (Required)
   Unsubscribe Subscriptions for a User	- Phone Number - Email - Message Type (Required) - Marketing Channel (Required)
   Get Subscription Eligibility for a User	- Phone Number - Email

6. Test your Zap to ensure that it works properly. The following image shows a successful connection.
   
   See Zap trigger test fails to troubleshoot any issues that may occur.
7. Turn on your Zap to complete the integration.

Questions?

We’re here to help! Contact our White Glove team (whiteglove@attentivemobile.com) to ask about the Attentive + Zapier integration.