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Make

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The Make + Attentive integration allows you to automate two-way data flows between Attentive and other tools or internal systems— all without writing code. It enables customer attribute synchronization, real-time event triggering, subscription management, and more through Attentive’s public APIs and webhooks.

With this integration, you can:

  • Ingest data into Attentive using Make’s actions, including custom events (e.g., reservations, purchases), user profile updates (e.g., loyalty tier, city), subscription management (opt-ins/outs), and privacy deletion requests
  • React to real-time engagement signals from Attentive using Make’s webhooks, such as SMS replies, link clicks, email opens, and subscription changes
  • Sync Attentive data with other platforms like CRMs, loyalty programs, reservation systems, or support tools to maintain a unified customer view
  • Trigger Journeys and update segments in Attentive automatically based on external data or cross-channel activity
  • Automate end-to-end workflows (e.g., when a user completes a reservation, send a confirmation SMS via Attentive and log the interaction in your CRM)

By using Make as the bridge, you can create scalable, bi-directional workflows that connect Attentive to over 2,500 pre-built apps — no developer required.

Prerequisites

You must have a Make.com account to set up this integration.

Set up the Make + Attentive integration

  1. Log in to Make.com.
  2. Open or create a Scenario.
  3. Search for the Attentive app and select a module.

    Make.com scenario editor showing the Attentive app selected. The Attentive module options are displayed, including 'Subscribe a User,' 'Get Subscription Eligibility For A User,' 'Unsubscribe a User,' 'Add a Custom Attributes,' and 'Search Custom Attributes'.

  4. Click Create a Connection. 
    Make.com scenario editor with the Attentive 'Subscribe a User' module added. A dialog box titled 'Attentive' is open, prompting the user to 'Create a connection'.
  5. Name your Attentive connection, then click Save. 
    Make.com interface showing a 'Create a connection' dialog. The 'Connection name' field is pre-filled with 'My Attentive connection'. An informational box explains that Integromat has evolved to Make.
  6. You’ll then be redirected to login to your Attentive account. Authorize the connection by clicking Authorize.Attentive authorization screen within Make.com. It lists the permissions Make is requesting for the Attentive account, including read and write access to various APIs like Ecommerce, Events, Attributes, Subscribers, Privacy, and Identity. Buttons for 'Decline' and 'Authorize' are at the bottom.

Your Make account is now connected to Attentive!

Questions

We’re here to help! Contact whiteglove@attentive.com to ask about the Attentive + Make integration.

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