Add dynamic product images to your triggered emails (non-Shopify)

Dynamic products are products associated with events that initiate a subscriber’s journey, for example when a subscriber adds a product to their cart. If you use a non-Shopify eCommerce site, you can add dynamic products to emails in cart abandonment journeys to show any or all products a subscriber added to cart.

While this feature was originally built for Shopify stores, it's available for other eCommerce platforms that store cart data in a specific way.

Prerequisites

Attentive needs shopper cart data in order for you to use dynamic products in your emails. This is a technical requirement that depends on how your eCommerce platform is set up. There may also be some additional manual configuration that must be performed to use this feature.

Contact your CSM or White Glove (whiteglove@attentivemobile.com) to check whether your site configuration supports this feature and to enable it.

Add dynamic products to your emails

You can add dynamic products to your cart abandonment emails using the same process as Shopify stores. See Add dynamic products to your triggered email for step-by-step instructions.

Note: If your site’s cart data isn’t properly configured or can’t be found when an email is triggered, your email won’t be sent to avoid showing incomplete or incorrect product information. This helps ensure your subscribers receive accurate, personalized content.

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