Accelerate creativity with generative AI built right into the Attentive platform. Take the guesswork out of planning, segmenting, and scheduling campaign messages so you can get the most out of your marketing program.
AI Journeys
AI Journeys helps you maximize your revenue from your triggered messages by creating unique, personalized experiences that can help you foster genuine connections with your subscribers. Harnessing the power of Attentive AI™, AI Journeys helps you determine:
- When to send messages
- How many messages to send
- The content of each message, including copy (in your brand voice), length, link destination, etc.
Using a combination of predictive and generative AI, AI Journeys allows you to send the right messages at the right times to engage subscribers, maximize revenue, and drive higher ROI. Each message is created in real time so that it’s truly unique, and it's trained to match your brand’s tone and style. If subscribers reply to a message, Attentive conversational AI can even reply back to answer questions, recommend products, and more on your behalf.
AI Pro
AI Pro is a suite of tools that gives you simple, seamless ways to know whom to target, what to say to them, and when to send messages.
AI Pro includes four tools that can help you maximize revenue while saving time and resources:
Audiences AI
Audiences AI complements and improves your targeting strategies by using real-time customer data to identify and suggest adding subscribers who are likely to make a purchase to your targeted segment and removing subscribers less likely to make a purchase from that segment.
Identity AI
Identity AI boosts site visitor recognition. It gives you more actionable data about each visitor, more precise targeting, and a higher volume of relevant triggered messages, increasing revenue without any additional effort on your part.
Send Time AI
Send Time AI is a messaging engagement tool that identifies at what time of day each unique subscriber is most likely to engage with a message. When you enable Send Time AI for a campaign, message send times are individualized for each of your subscribers and messages are delivered throughout the day.
Brand Voice AI
Brand Voice AI generates copy finely tuned to your brand’s unique tone and style on your behalf that you can modify to optimize performance and ensure that copy aligns with your brand identity.
AI Essentials
Copy Assistant: generate text message copy
Copy Assistant uses AI to transform the way you write copy, too. Use it to tap into Attentive’s historical performance data to generate high-performing copy tailored for any audience or goal, whether it’s engaging shoppers over a holiday or giving VIPs early access to a new product.
Subject Line Assistant: generate email subject lines
AI-generated subject lines can help you create more engaging and effective emails. This easy-to-use tool can save you time and effort by generating multiple subject line options based on a brief description of your email's content. Whether you want to include emojis, inject some humor, or keep it straightforward, Attentive can help you craft subject lines that resonate with your customers and ultimately drive revenue and increase ROI.
Auto-retargeting
If you’re creating a campaign that sends more than one text or email message, you can use retargeting options to try to re-engage recipients. Retargeting options use the same segments as the prior messages in the same campaign. This is a great way to ensure that you’re capturing subscribers who may be interested in your offer, but were busy or missed your initial message.
Automated Campaigns
This feature is currently in beta, so you may not see it enabled for your brand. Want to join the beta? Contact your CSM!
Automated Campaigns can help you maximize campaign revenue with accurate segmentation that uses artificial intelligence to predict the best-performing content and send times for every audience. Schedule personalized, multi-touch experiences for the entire year within minutes. With just a few clicks, you can generate Automated Campaigns for:
- U.S. holidays
- Personalized product recommendations
- Featured best sellers
Joined-a-Segment and Winback Journeys
Surprise and delight customers with hyper-personalized messages via predictive targeting and triggered sends, and use Attentive’s artificial intelligence tools to create smart, dynamic journeys. With Winback journeys, you can prevent subscribers from churning by sending them special offers and discounts. Additionally, with Joined a Segment journeys, you can target customers who are ready to buy with messages that match their interests.
Concierge, powered by AI
Concierge powered by AI elevates your customer support by leveraging Attentive’s conversational AI technology. Similar to our traditional Concierge offering, this AI-driven solution can read and respond to subscriber messages on your behalf. Just like human Concierge agents, it can answer product questions and even distribute discount codes. It’s designed to match or even surpass the performance of human agents, delivering timely and effective responses on your behalf to help support your own customer and product support teams.