Send messages internationally with Attentive

With Attentive, you can send email and text messages to subscribers in their preferred language. You can also manage all of your international messaging programs from a single Attentive account. This means you can create and manage sign-up units for multiple regions, send cross-region campaigns and journeys, and evaluate your programs with helpful dashboards and reports, all from one account.

For more information about managing multiple regions from a single Attentive account, see [Beta] Manage your international messaging program.

Supported regions

Attentive text messaging is currently supported in the following regions:

  • Australia
  • Belgium*
  • Brazil*
  • Canada
  • Denmark*
  • France
  • Germany
  • Ireland
  • Italy
  • Mexico*
  • Netherlands
  • New Zealand*
  • Norway
  • Poland*
  • Portugal
  • Spain
  • Sweden
  • Switzerland*
  • United Kingdom
  • United States

* Currently available in early-access beta. Reach out to your Attentive CSM for more information.

If you send email with Attentive, you can also send email messages globally and orchestrate your email and text messages in any country where you send text messages.

In each of these regions, you can send text and email messages in the one of the supported local language(s) or in English.

Benefits of international messaging with Attentive

Here are just a few of the benefits of sending messages internationally with Attentive:

  • Maximize subscriber growth with sign-up units and regional adaptability: Attentive's platform empowers businesses to maximize their subscriber lists with branded sign-up units designed to drive revenue quickly.
  • Craft multi-region journeys: Attentive allows you to use the same journeys to send messages to subscribers in multiple regions by targeting segments by both country and language.
  • Integrate seamlessly across regions: Attentive's platform guarantees that integrations work seamlessly across all supported regions. The system infers language and region information based on the phone number and other attributes provided by the integration, ensuring that all integrated tools function as intended.
  • Compare performance across regions: Customers can effectively analyze their international SMS performance by using downloadable reports and filterable dashboards available within the platform.
  • Comply with local laws and carrier regulations: Attentive takes compliance with local laws and carrier regulations seriously. Attentive’s international SMS programs were designed with legal and carrier requirements for each supported region in mind.
  • Respect subscriber timezones: Messages sent through the Attentive platform respect subscribers’ local timezones, providing a non-intrusive experience. The appropriate timezone is based on the phone number's country code, ensuring that messages reach recipients at the most appropriate time.

For more details and information, see the following articles:

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