Stamped Reviews & Loyalty

With Stamped + Attentive, you can send Stamped review requests and loyalty program updates to customers using Attentive’s SMS platform.

With this integration, you can:

  • Pass Stamped tracking events to Attentive, such as when a customer submits a review or Net Promoter Score survey or when they’ve earned reward points
  • Sync Stamped’s customer properties to Attentive, like loyalty and rewards current points, last submitted review, recent NPS score, and more

Prerequisites

Ensure that you meet the following requirements in order to set up this integration:

  • Have an account with Stamped with a connected eCommerce store
  • Be on a Professional tier plan with Stamped
  • Be an authorized Stamped beta test account. (The beta Stamped integration is currently available to select accounts only. If you want to participate in our beta testing, please contact hello@stamped.io.)

Now, complete the following procedure to set up the integration for Stamped and Attentive.

Set up the integration

  1. After signing in to your Stamped account, select the Attentive app in the Apps section of your dashboard.
  2. Click Install.
  3. When prompted, sign in to your Attentive account and provide authorization to connect accounts through Attentive.
    You’re redirected to your Stamped dashboard. Your Stamped account is now connected to Attentive.

Use Stamped events to create segments for targeted messaging

You can create custom subscriber segments in Attentive using the custom events from Stamped.

The following is a list of the available custom Reviews Events related to Stamped customer activity:

Reviews Event Properties
Submitted Review
  • Reviewer’s Email
  • Product Title
  • Review Rating (1-5)
  • Product URL
  • Review Title
  • Custom Forms (e.g., Would you recommend this product to a friend? [Yes | No])

Submitted Positive Review
(rating ≥ 4)

  • Reviewer’s Email
  • Product Title
  • Review Rating (1-5)
  • Product URL
  • Review Title
  • Custom Forms (e.g., Would you recommend this product to a friend? [Yes | No])
Submitted Negative Review
(rating ≤ 3)
  • Reviewer’s Email
  • Product Title
  • Review Rating (1-5)
  • Product URL
  • Review Title
  • Custom Forms (e.g., Would you recommend this product to a friend? [Yes | No])
Submitted Review Video
  • Reviewer’s Email
  • Product Title
  • Review Rating (1-5)
  • Product URL
  • Review Title
  • Custom Forms (e.g., Would you recommend this product to a friend? [Yes | No])
Submitted Review Photo
  • Reviewer’s Email
  • Product Title
  • Review Rating (1-5)
  • Product URL
  • Review Title
  • Custom Forms (e.g., Would you recommend this product to a friend? [Yes | No])
Submitted NPS
  • Reviewer’s Email
  • Rating (1-10)
  • Comment
Submitted Question
  • Asker’s Email
  • Product Title
  • Question Submitted
Earn Order New
  • Purchaser’s Email
  • Date Purchased (yyyy-mm-dd)
  • Order Amount Total
  • Status Cancel Reason (e.g., customer, void)
  • Order ID

The following is a list of the available custom Loyalty Events related to Stamped customer activity:

Loyalty Event Properties
Points Earned
  • Customer’s Email
  • Campaign Name
  • Number of Points
  • Points Expiration (yyyy-mm-dd)
Points Spent
  • Customer’s Email
  • Campaign Name
  • Number of Points
  • Reward Expiration (yyyy-mm-dd)
Points Adjustment
  • Customer’s Email
  • Number of Points
Customer Referral Completed
  • Referrer’s Email
  • Campaign Name
Friend Referral Redeemed
  • Referrer’s Email
  • Campaign Name
VIP Tier Entry
  • Customer’s Email
  • Tier Name
  • Points Expiration Date (yyyy-mm-dd)

Use Stamped customer attributes to create segments for targeted messaging

You can create a dynamic segment in Attentive using the custom attributes from Stamped. The following is a list of the available custom attributes available for segmentation:

Reviews Related Attributes

  • Last Review Score (1-5)
  • Last Review Date (yyyy-mm-dd)
  • Last Review Sentiment Score
  • Total Number of Reviews
  • Last NPS Score (1-10)
  • Last NPS Date (yyyy-mm-dd)
  • Total Number of NPS
  • Last Product Reviewed Title
  • Last Product Reviewed ID
  • Last Question Asked
  • Last Question Asked Date (yyyy-mm-dd)
  • Accepts Marketing (true or false)

Loyalty Related Attributes

  • Total Rewards Points
  • VIP Tier Level
  • VIP Tier Date Joined
  • Birthday (yyyy-mm-dd)
  • Account Date Created (yyyy-mm-dd)
  • Account Confirmed (true or false)
  • Referral Link
  • Total Referrals
  • Accepts Marketing (true or false)

Questions?

We’re here to help! Contact hello@stamped.io to ask about the Attentive + Stamped integration.

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