Stamped Reviews & Loyalty

Updated March 26, 2025 19:02

Leverage the power of Attentive + Stamped to create more granular segments based on your customers’ reviews and loyalty activities with your brand.

With this integration, you can:

Send review requests via SMS
Pass Stamped tracking events to Attentive, such as when a customer submits a review or Net Promoter Score survey or when they’ve earned reward points
Sync Stamped’s customer properties to Attentive, like loyalty and rewards current points, last submitted review, recent NPS score, and more

Prerequisites

Ensure that you meet the following requirements in order to set up this integration:

Have an account with Stamped with a connected eCommerce store
Be on a Professional tier plan with Stamped

Now, complete the following procedure to set up the integration for Stamped and Attentive.

Set up the integration

After signing in to your Stamped account, select the Attentive app in the Apps section of your dashboard.
Click Install.
When prompted, sign in to your Attentive account and provide authorization to connect accounts through Attentive.
You’re redirected to your Stamped dashboard. Your Stamped account is now connected to Attentive.

Use Stamped events to create segments for targeted messaging

You can create custom subscriber segments in Attentive using the custom events from Stamped.

The following is a list of the available custom Reviews Events related to Stamped customer activity:

Reviews Event	Properties
Submitted Review	Reviewer’s Email Product Title Review Rating (1-5) Product URL Review Title Custom Forms (e.g., Would you recommend this product to a friend? [Yes \| No])
Submitted Positive Review (rating ≥ 4)	Reviewer’s Email Product Title Review Rating (1-5) Product URL Review Title Custom Forms (e.g., Would you recommend this product to a friend? [Yes \| No])
Submitted Negative Review (rating ≤ 3)	Reviewer’s Email Product Title Review Rating (1-5) Product URL Review Title Custom Forms (e.g., Would you recommend this product to a friend? [Yes \| No])
Submitted Review Video	Reviewer’s Email Product Title Review Rating (1-5) Product URL Review Title Custom Forms (e.g., Would you recommend this product to a friend? [Yes \| No])
Submitted Review Photo	Reviewer’s Email Product Title Review Rating (1-5) Product URL Review Title Custom Forms (e.g., Would you recommend this product to a friend? [Yes \| No])
Submitted NPS	Reviewer’s Email Rating (1-10) Comment
Submitted Question	Asker’s Email Product Title Question Submitted
Earn Order New	Purchaser’s Email Date Purchased (yyyy-mm-dd) Order Amount Total Status Cancel Reason (e.g., customer, void) Order ID

The following is a list of the available custom Loyalty Events related to Stamped customer activity:

Loyalty Event	Properties
Points Earned	Customer’s Email Campaign Name Number of Points Points Expiration (yyyy-mm-dd)
Points Spent	Customer’s Email Campaign Name Number of Points Reward Expiration (yyyy-mm-dd)
Points Adjustment	Customer’s Email Number of Points
Customer Referral Completed	Referrer’s Email Campaign Name
Friend Referral Redeemed	Referrer’s Email Campaign Name
VIP Tier Entry	Customer’s Email Tier Name Points Expiration Date (yyyy-mm-dd)

Use Stamped customer attributes to create segments for targeted messaging

You can create a dynamic segment in Attentive using the custom attributes from Stamped. The following is a list of the available custom attributes available for segmentation:

Reviews Related Attributes

Last Review Score (1-5)
Last Review Date (yyyy-mm-dd)
Last Review Sentiment Score
Total Number of Reviews
Last NPS Score (1-10)
Last NPS Date (yyyy-mm-dd)
Total Number of NPS
Last Product Reviewed Title
Last Product Reviewed ID
Last Question Asked
Last Question Asked Date (yyyy-mm-dd)
Accepts Marketing (true or false)

Loyalty Related Attributes

Total Rewards Points
VIP Tier Level
VIP Tier Date Joined
Birthday (yyyy-mm-dd)
Account Date Created (yyyy-mm-dd)
Account Confirmed (true or false)
Referral Link
Total Referrals
Accepts Marketing (true or false)

Send review requests via SMS

You can create journeys in Attentive to send review requests to your customers via SMS. See this guide on the Stamped help center for instructions and a video showing how to do this.

Questions?

We’re here to help! Contact hello@stamped.io to ask about the Attentive + Stamped integration.