If you're a Shopify merchant, Skio can help you sell subscriptions. With Skio, you can reduce customer tickets with passwordless login, get best-in-class analytics for free, and get new features quicker with a hosted subscription portal. By integrating Skio with Attentive, you can send notifications to customers based on subscription events.
With this integration, you can:
- Trigger a journey when a customer skips a subscription.
- Trigger a journey when a subscription is about to renew.
Prerequisites
Ensure that you meet the following requirements in order to set up this integration:
- You have an active Skio account.
Now, complete the following procedure to set up the Skio and Attentive integration.
Set up the integration
- Log in to Skio via your Shopify admin page.
- Go to https://dashboard.skio.com/integrations/attentive.
- Follow the steps on this page to finish the setup process.
Use custom events in journeys
After the integration is connected, you can create a custom journey in Attentive using custom events from Skio. The following table lists the available custom events for the journey:
| Custom event | Properties |
| Skio: Billing Attempt Failed | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Cancelled | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Reactivated | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Next Billing Date Updated | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Item Out of Stock | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Card Expiration Notification | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: New Subscription Created | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Renewed | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Billing Reminder Notification | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Surprise and Delight Rule Applied | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Paused | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Skipped | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
| Skio: Subscription Unpaused | deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct |
Questions?
We’re here to help! Contact help@skio.com to ask about the Attentive + Skio integration.