Skio

If you're a Shopify merchant, Skio can help you sell subscriptions. With Skio, you can reduce customer tickets with passwordless login, get best-in-class analytics for free, and get new features quicker with a hosted subscription portal. By integrating Skio with Attentive, you can send notifications to customers based on subscription events.

With this integration, you can:

  • Trigger a journey when a customer skips a subscription.
  • Trigger a journey when a subscription is about to renew.

Prerequisites

Ensure that you meet the following requirements in order to set up this integration:

  • You have an active Skio account.

Now, complete the following procedure to set up the Skio and Attentive integration.

Set up the integration

  1. Log in to Skio via your Shopify admin page.
  2. Go to https://dashboard.skio.com/integrations/attentive.
  3. Follow the steps on this page to finish the setup process.

Use custom events in journeys

After the integration is connected, you can create a custom journey in Attentive using custom events from Skio. The following table lists the available custom events for the journey:

Custom event Properties
Skio: Billing Attempt Failed deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Cancelled deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Reactivated deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Next Billing Date Updated deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Item Out of Stock deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Card Expiration Notification deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: New Subscription Created deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Renewed deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Billing Reminder Notification deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Surprise and Delight Rule Applied deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Paused deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Skipped deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct
Skio: Subscription Unpaused deliveryPrice, cyclesCompletes, status, cancelledAt, nextBillingDate, interval, intervalCount, isPrepaid, manageSubscriptionUrl, subscriptionLines, total, shippingAddress, hasSurpriseDiscount, surpriseDiscount, hasSurpriseProduct, surpriseProduct

Questions?

We’re here to help! Contact help@skio.com to ask about the Attentive + Skio integration.

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