Collect email subscribers from Shopify

If you’ve set up the Shopify integration, you can collect email subscribers during checkout on your Shopify store.

First, you need to turn on marketing subscriber information in your Shopify integration. Then, you can update your Shopify Marketing Subscribers sign-up unit to include an email welcome journey.

Note: This functionality is built for customers who send emails with Attentive. If you’re interested in sending emails with Attentive, contact cs-team-email@attentivemobile.com and cc: your Attentive Customer Success Manager (CSM).

Turn on subscriber collection

Follow the instructions below to display an opt-in checkbox at checkout. This will be deselected by default, however, shoppers can check the box to subscribe.

  1. On the App Marketplace page, search for the Shopify integration.
  2. On the Settings tab, turn on Collect Email Marketing Subscribers.
  3. Click Save changes.
    Turning on option to collect email marketing subscribers in Shopify integration settings.

Update your subscriber sign-up unit

After you turn on subscriber collection for the Shopify integration, update your sign-up unit to incorporate email opt-in. Subscribers will enter an SMS opt-in journey, and optionally an email opt-in journey.

  1. Create a sign-up unit to collect SMS marketing subscribers from Shopify.
  2. On the Subscribers page, go to the Sign-up units tab and search for "Shopify Marketing Subscribers."
  3. Click the three dots to the right of Shopify Marketing Subscribers and select Reassign.

    Note: Don’t change the SMS Welcome Journey.
    Shopify Marketing Subscribers sign-up unit on Sign-up units page.
  4. In the third drop-down, select an email welcome journey.
  5. Click Reassign.

Now, subscribers who opt in to your store will enter an email and an SMS welcome journey.

Learn more about Attentive Email

If you're interested in learning more about Attentive Email, please submit your information here.

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