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Best practices: Concierge escalation
Updated
October 14, 2022 21:03
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Best practices: Concierge escalation
Configure Concierge Settings
Customize the tone and language that Concierge agents use
Inform agents of upcoming promotions
Monitor Concierge agents and give feedback
PDF: Attentive Concierge Agents
PDF: Provide Real-time Support using LiveSMS
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Best practices
Optimize your messaging with tips and tricks from the pros
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