- Best practices: Concierge escalation
- Configure Concierge Settings
- Create an offer for Concierge agents
- Customize the tone and language that Concierge agents use
- Inform agents of upcoming promotions
- Monitor Concierge agents and give feedback
- PDF: Attentive Concierge Agents
- PDF: Provide Real-time Support using LiveSMS
Work with Concierge agents
Ensure your agents adhere to your brand's voice and values through settings and feedback channels