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Work with Concierge agents
PDF: Provide Real-time Support using LiveSMS
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January 05, 2023 16:42
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Best practices: Concierge escalation
Configure Concierge Settings
Customize the tone and language that Concierge agents use
Inform agents of upcoming promotions
Monitor Concierge agents and give feedback
PDF: Attentive Concierge Agents
PDF: Provide Real-time Support using LiveSMS
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