Integrate your Attentive account with Retention to receive insightful customer events, enabling you to create effective journeys and campaigns to engage high-intent shoppers.
With this integration, you receive the following events from Retention:
- Add To Cart
- Viewed Product
Ensure that you meet the following requirements in order to set up this integration:
- You have an active Retention account
- You’ve Implemented Retention "Add to Cart" and "Viewed Product" scripts on your site
Now, complete the following procedure to set up the integration for Retention and Attentive.
Set up the integration
For comprehensive setup information, including how to create journeys, see the Retention Integration Guide.
- Go to your Retention dashboard.
- Click Integrations in the left navigation panel.
- Click Available Integrations at the top, then select the Attentive icon.
- Click Connect. The page redirects you to your Attentive dashboard.
- Click Authorize to complete the integration. You’re redirected back to your Retention dashboard and the integration process in Retention is now complete.
- In Attentive, click Marketplace in the left navigation menu. Confirm that the Retention app appears under the Installed by you tab.