In addition to editing your welcome message copy, you can also add an offer reminder message to your welcome series.
- Add a Wait step to your journey. We recommend a delay of 1 day.
- Add a Branch step. Select the following behavior on the main branch:
- Trigger: Has redeemed assigned coupon
- Frequency: At least once
- Recency: Since starting this journey
- On the Else branch, re-insert the
{{subscriber.signupOffer.code}}
variable in your message copy. For example, “Still deciding? In case you missed it, use discount code{{subscriber.signupOffer.code}}
at checkout. Shop now: <link to site>” - Add an End journey step.
- Click Turn on.
- Choose to either allow subscribers to complete the existing journey or end the existing journey for all.
- Click Turn on new journey.