Show a sign-up unit when items are added to cart

You can set up sign-up units to appear when shoppers add the first item to their cart on your Shopify store. These sign-up units can appear in addition to others, like those that welcome shoppers on your homepage and bubbles that appear throughout your site.

Displaying sign-up units when shoppers add the first item to their cart is a great way to capture potential subscribers likely to make purchases from your brand.

Notes:

  • If you’re interested in using this feature, please reach out to your Attentive CSM. 
  • This feature is currently only available for customers who use Shopify as their eCommerce platform. If you use a different eCommerce platform, and you’re interested in using this feature, please reach out to your Attentive CSM.

Set a sign-up unit to appear when a shopper adds the first item to their cart

Follow these steps to set up a sign-up unit to appear when a shopper adds the first item to their cart:

  1. Create or edit a sign-up unit.
  2. Go to the Bubble.
  3. Click Edit design.
  4. Click the X to Remove the bubble.
    Animation showing a user removing the Bubble from a sign-up unit in the Attentive UI.
  5. In the popup, click Remove bubble.
  6. Click Save changes.
  7. Click Edit next to Display rules.
  8. Click Edit.
  9. Choose on add to cart from the Timing dropdown.
  10. Choose Every session and Every pageview under Sessions & pageviews.
  11. Click Update.
    Animation showing a user selecting 'on add to cart' from the 'Timing' dropdown, 'every session' and 'every pageview' from the 'sessions & pageviews' dropdowns.
  12. Finish designing the sign-up unit, then click Schedule and activate.

The sign-up unit is now set up to appear the first time a subscriber adds an item to their cart.

Note: Notify your Attentive CSM when you've scheduled the sign-up unit. They'll set up an A/B test to track the number of additional subscribers who opt in after seeing the sign-up unit when adding the first item to their cart.

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