With the Attentive and integration, you can connect your loyalty platform to your Attentive messaging program. This allows you to send targeted messaging based on loyalty events and attributes to encourage repeat purchases and drive more referrals.


You’ll need the following to set up the integration between Attentive and

  • An active enterprise subscription and a live loyalty program
  • A secret API key

Install app in Attentive

Follow these steps to install the app in Attentive:

  1. Go to Marketplace.
  2. Search for and select
  3. Click Install.
  4. Enter your Secret Key, and then click Save and continue.

Data shared by with Attentive

When this app is installed, shares the following attributes with Attentive:

  • Points balance: Subscriber’s points balance
  • Referral URL: Subscriber’s unique referral URL
  • State: Subscriber’s status in (disabled, candidate, member)
  • VIP Tier ID: ID of subscriber’s VIP tier in
  • VIP Tier Name: Name of subscriber’s VIP tier in

Data is synced once daily.

Create segments in Attentive with

After you’ve installed the app in Attentive, you can create dynamic segments in Attentive to target subscribers using attributes. For example, you could create a segment that allows you to send campaign messages just to subscribers in your most exclusive tier.

You can also use the Joined a segment journey to send triggered messages to subscribers. For example, you could set up a journey so that when subscribers are added to a segment for those with a points balance above 500, they automatically receive a message encouraging them to redeem their points in your store.


We’re here to help! Contact our White Glove team ( to ask about the Attentive + integration.

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