Leverage Friendbuy's integration with Attentive to grow your SMS and email subscriber lists and seamlessly automate referral and loyalty program customer communications with both email and text messages.
After you set up this integration, customer profiles are created in Attentive for any opted-in phone numbers and/or email addresses captured through Friendbuy. Available customer data is added to Attentive profiles, including Advocate and Friend details, personalized referral links (PURLs), and discount codes, which you can include in your messaging through Attentive.
For example, use Attentive Journeys to send a personalized email or SMS message to thank an Advocate for sharing, or remind them to continue sharing by including their PURL. You can also message referred Friends to provide product recommendations after they earn a discount code.
If you have a loyalty program with Friendbuy, you can trigger Journeys for events such as joining the program or earning rewards from a purchase.
Prerequisites
You must have the following in order to set up this integration:
- Friendbuy account login (with Admin permissions)
- Attentive account with the Friendbuy custom app installed
- Attentive signUpSourceID (provided by Attentive)
- Friendbuy referral or loyalty program set up with widgets that capture customer email addresses and phone numbers
Set up the integration
To set up the integration, follow these steps: How To Enable the Attentive Integration
Data shared with Attentive
See Friendbuy Custom Attributes for a list of Friendbuy attributes that can be used for segmentation in Attentive.
Questions?
We’re here to help! Contact support@friendbuy.com to ask about the Attentive + Friendbuy integration.